Dear IT Support Team,

We would like to seek your assistance in investigating a discrepancy identified in the Monthly Inventory Closing Report, specifically under the Raw Materials category.

The issue was identified when the initial inventory closing report generated in the morning did not tally with the figures provided by the Finance Department.

To investigate the discrepancy, we carried out the following checks:

1. The initial inventory closing report was generated in the morning, and the figures did not match the Finance Department’s report.
2. At approximately 5:00 PM, after completing the outstanding Job Order (JO) closure process, we regenerated the report to verify whether there were any changes.
3. However, no movement or changes were reflected in the inventory report. The Finance Department also confirmed that their report showed no changes.
4. We regenerated the report twice more for verification and subsequently identified that the Raw Materials report reflected a different amount.

As the discrepancy remains unresolved despite repeated report generation and verification, we would like to request assistance from the Kinetic support team to investigate the issue and identify the root cause.

Kindly review the report generation process and verify why the Raw Materials closing figures are inconsistent.

We would appreciate your assistance in resolving this matter to ensure that the monthly inventory closing figures are accurate and aligned with the Finance Department’s records.

Thank you for your support.