Unique Fire Industry

Unique Fire Industry

Uniquefire IT Portal

Q:

Assign Lorry Driver – WhatsApp Message Failed
Resolved

Hi IT Team,

There is an issue in the Assign Lorry Driver process where the WhatsApp message fails to send.

Issue observed:

  • Select/tick the required DO(s) and assign the lorry driver.
  • The system shows a “Failed to Send WhatsApp Message” message.
  • After clicking “OK”, the selected/ticked DO(s) are cleared/disappear from the list.
  • However, the WhatsApp message is not received on the driver’s phone number.

Kindly investigate the issue and ensure that the DO selection is not cleared if the WhatsApp message fails to send. The system should only proceed with the assignment/update once the message has been successfully sent.

Attachments:
You must be logged in to view attached files.