Hi IT Team,

We found that all Delivery Orders with “CREDIT HOLD” status are not being automatically shipped after the WMS process is completed.

Due to urgent orders, the Warehouse Admin has to manually ship the DO in Kinetic.

Kindly check and confirm whether the “CREDIT HOLD” status is preventing the auto-shipment process, and investigate whether the system can be configured to auto-ship the DO once the WMS process is completed.

Please advise on the cause and required solution.