Yap Li Hui

Hi Ei Li,

For this issue, we’ll investigate it further when it occurs again so we can identify the root cause.

Based on the symptoms, the issue may be caused by the workbook containing a large amount of data, complex formulas, or other factors affecting Excel’s performance. We will perform further checks once the issue can be reproduced.

In the meantime, we recommend keeping a backup copy of the file on your local PC or Google Drive. This will ensure you have a copy available in case the file becomes corrupted or cannot be opened.

Please let us know if the issue happens again and, if possible, avoid restarting your computer immediately so we can check the Excel file and system behavior first.

Hi Jessie,

Please check it, and if you notice anything missing, feel free to let me know by replying here.

Hi Syahirah,

This is because the shipped quantity for this line in the Sales Order is 1 unit. To ship the additional 1 unit, you will need to Reopen Line and then Reopen Release. After that, you can proceed with creating the Delivery Order (D.O.).

Hi Azmir,

We have checked the Google Drive structure. Based on our understanding, folders and files in a Shared Drive will not disappear automatically. In most cases, missing folders or documents are caused by user actions such as deletion, moving, or changes made by someone with access to the Shared Drive.

As the documents are stored in a Shared Drive, any member with the appropriate permissions may have accidentally moved or deleted the folder/files.

Hi TC,

Please tick the “Requisitions” checkbox in Part Class Maintenance and check again. Thank You.

Hi Hazwani,

HR dept has appointed technician to come and check. They will definitely make a claim if the printer is faulty

Hi Ei Li,

Noted, we will arrange the setup for you on Wednesday.