Unique Fire Industry

Unique Fire Industry

Uniquefire IT Portal

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The Godex printer is currently experiencing ribbon breakage during maintenance sticker printing. As a temporary solution, we have replaced it with the IT department’s printer to ensure printing operations can continue without interruption.

 

We will continue to monitor the issue and arrange for further troubleshooting or repair of the Godex printer.

Since Epicor is working normally on another laptop, the issue appears to be related to the Epicor installation on your device.

 

We will proceed with reinstalling the Epicor client and verify that all functions are working properly after the installation.

 

Thank you.

We will check the issue and reset the password. Once completed, the new password will be sent to the PIC’s email address.

Hi Sharil,

Can you provide me Engineering Drive email address for us to check?

 

Hi Ms Pang,

May I know which menu you are using to retrieve the e-invoice records?

Hi Sharil,

We will check and come back to you on Wednesday.

Hi Charmine,

Could you please attach the document again? I couldn’t find any attachment here.

 

Thank you.

Noted, we are working on it.

Done setup ya. Please check and let me know if everything is working fine. Thanks!

Hi Charmine,

Stellar has confirmed that MRP-suggested jobs will initially have a prefix such as MRP0001. However, once the job is firmed, the job number will be changed to the normal sequence (e.g., JO0005).

Under standard Epicor functionality, after a job or PO suggestion is converted/firmed, there is no way to identify whether it was originally created by MRP or manually.

 

Please let me know if you need any clarification.

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Okay, noted.

Noted. I will update you once we receive a reply from the Stellar team.

Okay noted.

Noted

Noted

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